Website Maintenance

Our team of developers and support staff are here to support your website.

Looking for ongoing support?

Ark Web offers an array of ongoing support services to make sure that your website is running smoothly and healthy. We recognise that individuals and organisations can spend a lot of money getting their website launched and so we want to make sure that your website works just as great years later as when it first launched.

Need a quick fix?

Whether you need a page updating, your contact form editing, team members removing, the bug on that page fixing or whatever it may be, we’re happy to help you with these one off issues. We’re here and your disposal.

Why Outsource the Maintenance of Your Website?

Ark Web offers various maintenance packages to make sure your website is up and running, and stays up and running. Here are three reasons why you should consider Ark Web.

Keep your website safe from outside attacks. Using some of the latest technology such as monthly vulnerability checks to identify holes in your websites security, we can significantly lower the chances of an external hack.

With decades of industry experience, you can build your business whilst we worry about keeping it safe. Our packages will save you the headache of worrying about the health of your website.

Our maintenance packages include free allowed time for our development team to work on updating your website, which could include adding new pages, removing outdated content and much more.

Maintenance Features

Here are 8 reasons as to why you should choose Ark Web to create your website.

Content Updates

Our developers will provide you with free time to edit, add, change or do whatever you want your website. You can request for absolutely anything to be done within your allocated monthly allowance and their labour cost will be nothing.

WordPress Updates

WordPress continually bring out updates that improve their product. These updates are essential to increase the security of your website, provide newer capabilities and much more. Updating to the latest WordPress version is essential for any healthy website.

Performance Checks

We’ll provide continual updates on what’s happening with your website and how it’s performing. These updates will empower you to make the right decisions to improve your user’s experience.

Security Checks

We want to make sure your website is clean and that none of your files have become infected. We know that this is a possibility and so we’ll continually check up on your website make sure that everything is running as it should be.

Backups

Our cloud-based backups are reliable and capable of running up to every hour. Should anything untoward happen to your website, it’ll be possible to restore your website from a point before the issue(s) arose.

Vulnerability Checks

With the development of technology and the increasing possibility of hackers causing damage to websites, our vulnerability checks bring you real time information about whether their are any weaknesses.

Uptime Monitoring

We’ll notify you if your website goes down so you can get it back online before anyone else notices.

Spam Cleanups

Spammers are always looking to comment on your website to generate traffic to their website. It’s a little frustrating and inconvenient to delete these spam messages but our team can keep an eye on it for you and delete them when they crop up.

Much More

There are other awesome features to our maintenance packages that will give you complete confidence that your website is in safe hands. We care about the health of websites and we’ll do everything possible to make sure yours is doing well.

Monthly WordPress Packages

Don’t understand a feature? Hover over it for a simple explanation.

Starter
Free

WordPress updates

Performance checks

Security checks

Client reports

Vulnerability updates

Buy Now
ESSENTIALS
Peter

WordPress updates

Performance checks

Security checks

Client reports

Vulnerability updates

Plugin updates

Backups

Analytical reports

Buy Now
Deluxe
Samson

WordPress updates

Performance checks

Security checks

Client reports

Vulnerability updates

Plugin updates

Backups

Analytical reports

Website content updates (30mins)

Uptime monitoring

Website restore

Buy Now
Premium
Adam

WordPress updates

Performance checks

Security checks

Client reports

Vulnerability updates

Plugin updates

Backups

Analytical reports

Website content updates (2 hours)

Uptime monitoring

Website restore

Spam cleanups

Buy Now

One Off Services

Not only do we offer monthly maintenance packages, we also offer one off services as well. However, if you still can’t find what you’re looking for, don’t hesitate to get in touch with our support team. They’ll be happy to create a personalised service for you.

Fix, change or edit anything

Our expert team of developers can make one off changes to your website. They support CMS-based websites such as WordPress and Joomla as well as websites that were built purely of HTML, CSS and Javascript. Do you have a problem with your website, do you need some content updating, or do you need to add a new feature? Whatever it is, we’ll be able to help.

Optimise your website

Have you already got a website but you’re looking to get it improved and want a second opinion? Thing is with websites, they need to be continually updated. Maybe you had yours built a year or two ago and you’d like some input on how it could become better and improve your return on investment (ROI), then get in touch. Our team of developers and designers are happy to offer a helping hand.

FAQs

Still got a question about something? Check out the frequently asked questions below and should these not help, don’t hesitate to contact us.

Sure, you can just create a website with us if you want. However, we can also help with hosting and maintaining it as well but you’re not obliged to take us up on these services. Although, if you were to sign up with all three services, you’d receive a discounted price for doing so.

Absolutely! If you’ve been working with a freelancer or another company and they’re not able to complete it for whatever reason, we’d be happy to take over. We’d go through the same process to make sure that you’re happy with your completed website.

Our prices depend on a number of factors such as the size of the website and the numbers of feature you require. To get an accurate quote, purchase a creation package and then complete the online form. Rest assured though that our prices are competitive and fair.

It depends on the project itself. Some websites that are small and the client has all of the content ready can be completed in as little as a week. However, if the website is large or the client doesn’t have all of the content ready, it could take several weeks. Often, the most time consuming phase of any website project is collecting and/or writing the content.

Nope and no developer should ever do so! However, we do take a 50% deposit upfront. The final 50% is paid once the project has been completed and before the website goes live.

Yes! Once it’s completed and launched, we’ll submit it to Google for them to archive it on their system. We intentionally develop websites so that they work well with search engines like Google, Yahoo! and Bing.

Still got a question? Click here to raise a support ticket.

Want us to maintain your website?

Become part of the Ark Web family today